Returns & Exchanges at SPIKE

We want you to love every piece in your home, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your purchase isn't the perfect fit for your space, we are here to help make the return process seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging to ensure they are protected during transit and include all hardware or manuals.

• 3.
  Affix Shipping Label

  Download and print your prepaid shipping label from the portal and securely attach it to the outside of your box.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.